Accurate, Fair, Adaptable.
Moderation with a human touch
protecting your brand and your users
Human Moderation
Reporting and Analytics
How Content Moderation Works!?
Moderation encompasses various levels of control, allowing brands and communities to implement guidelines and monitoring beyond what major platforms offer.
This gives them the ability to tailor their moderation approach to specific needs, ensuring their social media presence or online community remains a safe, inviting, and engaging online environment. Moderation can take place before or after user-generated content (UGC) goes live, via reported content, live chats, and monitoring mentions across the internet. This comprehensive approach helps identify and address potentially harmful or inappropriate content promptly, safeguarding the integrity of the brand/community.
While AI-powered tools play a valuable role in the moderation process by providing speed and scalability, they still rely on human review to truly understand the nuances and uniqueness of UGC. Human moderators bring critical thinking, contextual understanding, and cultural sensitivity that AI algorithms may struggle to replicate. The combination of AI and human review ensures a more accurate and nuanced moderation approach, maintaining the authenticity and appropriateness of user-contributed content.
And with our automated platform, you can set up content moderation in minutes.
AI & Automation
Our custom AI filters are designed to tackle your unique content challenges head-on, ensuring a safe and seamless experience for your users. By leveraging the power of AI, we provide efficient and accurate content moderation that adapts to the ever-evolving digital landscape. With our custom-made AI filters, you can confidently maintain a positive online environment while focusing on what matters most – engaging with your audience and growing your community.
Human – Manual
Elevate your content moderation capabilities with our expert team and proven processes, enabling you to scale your manual moderation efforts efficiently. We understand the challenges of managing user-generated content and offer a solution that ensures a seamless user experience while upholding community standards. Our experienced team brings a wealth of knowledge and expertise. We continuously improve our moderation practices through feedback analysis, staying attuned to emerging trends and evolving user behaviors. With our solution, you can confidently maintain a safe and engaging online environment, freeing up your resources to focus on other important aspects of your business.
Customized solution
Harness the power of AI efficiency complemented by human expertise, ensuring comprehensive coverage for your content moderation needs. Our intuitive interface provides a user-friendly experience, making it easy for you to navigate and understand the moderation process. With our seamless integration of AI and human expertise, you can trust that your content is thoroughly screened, creating a safe and engaging environment for your users.
Our expertise is here to guide you every step of the way, delivering technology to sustain you into the future.
The future of user experience is interacting through multiple media types, each needing a different approach to moderation. Text, images, social media – our moderators do it all.
TEXT
Amplify a positive user experience and avert bullying, sexual harassment, hate speech, threats, fraud, illegal classifieds, child grooming, and a lot more.
IMAGES
Help your customers grow your community with their uploaded content, and rid your platform of offensive and unwanted material.
VIDEOS
User generated video is fantastic and often innocent, but some contain violence, weapons, and NSFW material that you want off your platform.
Human and technology synergy
You work hard to build long-term relationships with customers, and content is a key part of that. One bad interaction can compromise the user experience and lose an advocate for your brand. Content moderation secures your userbase, your brand, and your revenue.
“Since outsourcing to content moderation the quality of the moderation is higher, the speed is faster, the cost is cheaper, and the end-user experience, as a result, is much better.”
Rishabh Bhandari
Our most frequently asked questions
Items are fed to the pool of our trained moderators, and reviewed for violations. Our basic review will mark items as Risk or No Risk (if you require custom queues and tags our team can set that up).
If you choose to integrate your social media handles or community with our tool, Risk items can be actioned on by us or sent back to your own team for action.
Pre-Moderation
UGC is reviewed before it is published. Pre-moderation can prevent harmful content from ever being seen and allow you to identify bad actors before anything goes live. This will also create a higher volume of content that needs moderation.
Post-Moderation
Post-moderation will rely more on AI flags and reporting from other users to identify harmful content. This will result in a lower volume of content that needs to be moderated, which could be better for those on a budget but will increase the chance of harmful content making it live on your site or community.
Let’s build something awesome together!
Use the Contact Us to set up a consultation with our experts and see what Repute.Social can do for you:
